Have Questions? We Have Answers

FAQs

Are utilities included in my rent?

In most cases, our apartments DO NOT include utilities. We do offer a few properties that may include heat, hot water or both. More information can be found on the listing or by checking with the Property Manager or Leasing Specialist.

How much will the utilities cost me?

Unfortunately, we are unable to provide accurate estimates on individual unit utilities. Prices for individual units vary depending on unit size, heat source, weather, and personal usage and comfort. Many tenants have had success reaching out to PGW and PECO as they should be able to provide you with the unit’s average usage. Again, we can not guarantee these estimates.

What is required to move in?

Philadelphia Properties: we require first month, last month, and security deposit (which is equal to one month’s rent) prior to move-in. There is also a $50 move in/multi-family dwelling fee charged at lease signing.

Delco Properties: we typically DO NOT require last month’s rent but DO require first month, and security deposit (equal to one month’s rent) prior to move-in

In all cases, the security deposit is typically one month’s rent with the possibility of increased security and/or fees if you have pets or fall within our conditional range after we complete your financial review.

How can I pay?

We accept personal checks (2 weeks prior to moving in and for rental payments), money orders and certified bank checks. We do not accept cash. It’s important to remember that each rental situation is unique and different landlords have different requirements.

When should I start looking for my next apartment?

We recommend that you start looking one to two months before your move. For units that are occupied, we won’t know availability until 60 days prior to their move out date, but these dates can vary. If you’re the type of person that likes to wait until the last minute, don’t worry! Although the selection may be limited we’ll help you get into a unit as soon as possible.

How do I make an appointment to see a unit?

For Philadelphia properties, you can contact our office at 215-636-0300 or fill out a leasing inquiry and our Apartment Specialists will reach out to you.If you are interested in a Delco property you can call the individual property or fill out a leasing inquiry and select the property you are interested in.

Please let us know when you would like to move, your price range, ideal neighborhood, and any “must haves” (hardwood floors, in unit washer dryer, dishwasher, central air etc) our team will match you with the perfect apartment.

Appointments are made on a first come first serve basis and can be made for evenings and weekends depending on availability.

How much is the application fee?

The application fee is $45 for the first application and $30 for each additional application including co-signer applications. All occupants must fill out an application. This fee should be submitted along with the applications, copies of each person’s photo ID, proof of income, and deposit to hold the unit.

Do you accept pets?

We do! Cats and small dogs are more than welcome provided the tenant pay a nonrefundable $300 pet fee. Small dogs are only permitted in units with a private entrance or a yard or in dog-friendly properties. That pet fee does not cover damage or cleaning costs upon move out.

In Delco, We allow one cat with an extra $25.00 per month fee. That pet fee does not cover damage or cleaning costs upon move out.

Service or support animals with proper documentation are not considered pets and are evaluated on a case by case basis in accordance with ADA and Fair Housing.

Do I really need Renters Insurance?

Yes! This is to your benefit and to protect you and your belongings. If you need help we would be happy to recommend a great and reliable company. Renters Insurance is inexpensive, typically costing under $200 per year with flexible payback plans. With the unpredictable nature of living in an apartment building, it makes sense for renters of all ages to invest in Renters Insurance.

As your lease states, you are required to carry All Risk Insurance for contents of the apartment belonging to the Lessee and a minimum of $100,000 liability insurance naming William Penn Realty Group, Agent for Owner, as additional insured.  This will cover said apartment with fire, theft, flood, etc., as Lessor is not responsible for said contents.

Do you accept Co-signers?

In most cases, the answer is yes. Co-signers are normal if you are a student or just out of school. Adding a co-signer can help if your income or credit is a slightly lower than needed. Co-signers are not permitted for applicants with recent or current evictions, large amounts of collections, or serious credit problems.

Who can be a Co-signer?

Parents and family members are the ideal choice but are not required. A cosigner MUST reside within the United States, have a very good credit history, and a high enough income or savings to pay their own expenses plus your rent in the event you cannot pay.

Can I bring my parents back to see an apartment I have already seen?

While we try our best to be flexible, in order to accommodate our Apartment Specialists busy schedules during the leasing season we ask that all parties or decision makers be present at the initial appointment.

Is my deposit refundable if I decide I no longer want the unit?

If your application is denied, your deposit is totally refundable. It can be picked up at our office or from your Apartment Specialist. Please only place a deposit on an apartment if you are 100% sure that you are ready to move forward and can see yourself living there. Your deposit is refundable for up to three days. After the three day period, your deposit is nonrefundable, even if you change your mind or are not able to complete the lease signing process. In all circumstances, the application fee is nonrefundable.

When can I expect to receive my security deposit back after I have moved out?

We are sorry to see you go! However, you can expect to receive your deposit back within 30 days of your lease ending. It is crucial that you provide us with your forwarding address in order for us to return the deposit.

While deemed accurate the information is subject to errors, omissions, and changes without notice.

Ready to Come Home?

At William Penn Realty, we are here to help you find the apartment that you have been searching for. From a studio to a townhouse in Center City to a spacious, garden style apartment in the suburbs. We have a wide variety of Philadelphia apartment rentals to fit all budgets.